Form Of Mondays Terms and Conditions and FAQ

General Sales and Returns

For flowers; 

Kindly note the minimum two days lead time to process your order before delivery date. We don’t offer customisation for flowers except communicated via email beforehand and customisation charges apply.

If you pick a colour from the colour swatch for your composition, please note that your colour preference will be used as the vocal colour of your composition, and complimentary colours will be added into it.

Please write your message to the recipient in the box provided on check out. Message provided will be handwritten as-is on to a card. Hence, please ensure that your message is accurate.

Your flowers should last about 3-5 days with proper care. Keep them hydrated and placed in a cool environment, away from source of heat and direct sunlight. Change the water in your vessel every few days, to keep them happy!

For objects;

All items are hand built in our little studio in Singapore. 

Each foRM is left to the inspiration of the moment. That small imperfections such as marks or irregularities are part of the artisanal process, which gives it uniqueness. 

Not all are food safe, please check the remarks on the product page.

Hand wash is preferred for all ceramic products.

Sales are Final: All purchases made through our online store are considered final. We do not accept returns or exchanges for flowers, plants, or any other products unless they arrive damaged or defective.

Damaged or Defective Items

Reporting Damaged Items: If you receive a damaged or defective product, please contact our customer support within 24 hours of delivery. We may request photos of the damaged item to process your claim.

Refunds or Replacements: Depending on the situation, we will either issue a refund or send a replacement for damaged or defective items. Our goal is to ensure your satisfaction. In any case that replacement is deemed necessary, we would take the damaged item upon delivering the replacement item. Kindly secure the item to its original packaging to minimise further damage during shipping.

Cancellations

Order Cancellations: You can cancel an order within 2 hours of placing it. After that window, we cannot guarantee cancellation. Please contact us with your order number immediately if you wish to cancel an order.

Shipping and Delivery

Flowers - Singapore islandwide delivery service available between 11am and 6pm daily.
We engage a third party courier for effective and efficient delivery. Kindly contact us for specific delivery times, if required.

Objects - Standard delivery is 4 to 6 working days for local Singapore address, by SingPost.
For international delivery, kindly contact us via email before placing your order.

Privacy and Data Protection

Customer Information: We respect your privacy. Your personal information will only be used for order processing and communication related to your purchase. We do not share customer data with third parties other than necessary information for delivery purposes.

Contact Us

If you have any questions or need assistance, feel free to reach out to our customer support team via email at formofmondays@gmail.com We’re here to help!

FAQ

Q: How would you describe your flower arrangements?

A: Artful and Sculptural.
We take delight in the ephemeral nature and with gratitude we let each bloom to guide us through the process of creating each arrangement. We enjoy seeing the uncommon and the unconventional come together in wonderfully weird beauty, or simply shine the lights on the most ordinary “
protagonist “ and make them extraordinary.

Q: How will my order be packaged?

A: Flowers will be wrapped in our signature style to ensure delightful presentation and safe delivery.

Q:How can I add a gift message to my order?

A: Message box is available upon check out. Message provided will be handwritten as-is on to a card. Hence, please ensure that your message is accurate.

Q: Can I send this overseas?

A: Flowers are strictly for Singapore addresses only. We deliver objects internationally, however due to cost variance of each country, kindly contact us for purchase.

Q: Are you open for commission or collaboration?

A: Yes, we welcome commission as well as collaboration. Kindly drop us an email to discuss the project details.